Frequently Asked Questions
If you didn't find your answer here please email us at email@example.com
Do I need special software to access my account?
All is you need is a web browser like Safari, Firefox, Chrome, or Microsoft Explorer. Our website works on any platform including mobile devices.
Can I place an order with a phone call?
Yes. Our operators can be reached at 212-947-7777
How do I track a package?
Login to the website and click the Order Tracking link on the top of the page to view a sequential list of your companies orders. OR ...
Can I access information about my account online?
Yes. You can edit your address book , view invoices, and add users.
How long does it take for a package to get delivered?
From the time a call is placed to the point of delivery usually takes: Standard Service: 119.75 minutes Rush: 60 minutes ...
Can I get a price quote online?
Yes. You can email us at firstname.lastname@example.org. Please be as specific as you can and we will respond as soon as possible.
What kinds of items will you pickup and deliver?
We can deliver virtually anything. From a one ounce document to 20,000 pound electric generator. Our niche is delivering non-standard freight on an expedited basis.
Do you ship to locations outside of NYC?
Yes. We deliver to multiple states every day. We have partners through out the country to get your packages where you need them to go.
What's the latest time I can call for a package to be delivered?
Monday to Friday: 9:00 PM Saturday: 6:00 PM Sunday: 6:00 PM
How much for an envelope to Brooklyn?
Basic Rate is $13.10. Click below to see all of our Brooklyn and Queens small package rates.